Privacy & Security
At Capote, we truly value our customer’s privacy and secuirty. To keep you informed of any news, promotions, or updates, we ask for your email. More importantly, we need this address should we need to contact you about any concern about your order including any delay, or shipping information. To fulfill your order, we need your shipping address, phone number, and credit card information. We understand that we are asking for sensitive information, and you can be rest assured that we make every effort possible to ensure the privacy and security of your transactions. Your credit card number and other personal data will be treated with the highest grounds of security and confidentiality. Capote will NEVER ask for sensitive information through e-mail.
All orders placed on our site are encrypted using SSL technology, the industry-standard authentication and encryption technology, to ensure your transactions are always protected. With SSL implemented on both the client and server, information transmitted over the internet will remain unaltered and secure. Should you have any concerns about placing your order online, please order by phone at (000)000-0000.
Please note that email is not encrypted and is therefore NOT a secure means of transmitting credit card information. Capote will NEVER request sensitive information over e-mail.
Bi-weekly, Capote will send promotional e-mails to keep our subscribers informed about any news, promotions, or updates. It is possible to unsubscribe at any time by simply clicking the link at the bottom of an email. If you are having trouble, send an email to CUSTOMERSERVICE@CAPOTETRADE.COM with the subject line "unsubscribe". If you are unsubscribed, any emails you receive from capotetrade.com only be related to your orders.
Feel free to send an email to customer service at CUSTOMERSERVICE@CAPOTETRADE.COM or by giving us a call at (000)000-0000.